https://hoyinchan.com Hoyin Chan Wed, 26 Dec 2018 02:06:48 +0000 https://hoyinchan.com en https://hoyinchan.com/Slideshow Sun, 25 Nov 2018 07:03:49 +0000 Hoyin Chan https://hoyinchan.com/Slideshow Hoyin is currently lives in New York City and works as an interaction designer at Google. Previously, he worked at Braze,&nbsp;Facebook, and DocuSign.&nbsp; https://hoyinchan.com/Featured-Projects Sun, 25 Nov 2018 07:03:49 +0000 Hoyin Chan https://hoyinchan.com/Featured-Projects Braze Canvas TemplatesProduct Design, UX Research <img width="1389" height="840" width_o="1389" height_o="840" data-src="https://freight.cargo.site/t/original/i/72e71723072b2c1f2a1f089096165b78bd19bf0995c16527ab6ea4112149c5c4/Templates.png" data-mid="240360692" border="0" src="https://freight.cargo.site/w/1000/i/72e71723072b2c1f2a1f089096165b78bd19bf0995c16527ab6ea4112149c5c4/Templates.png" /> Braze Canvas Post Launch ExperienceProduct Design, UX Research <img width="1380" height="840" width_o="1380" height_o="840" data-src="https://freight.cargo.site/t/original/i/ff1915d52fc19e34132b03cedf71f772fcb1a3e916aa5ca4ee865d5c6084df33/PostLaunch.png" data-mid="234570052" border="0" src="https://freight.cargo.site/w/1000/i/ff1915d52fc19e34132b03cedf71f772fcb1a3e916aa5ca4ee865d5c6084df33/PostLaunch.png" /> Canvas Collaboration Concepts StudyProduct Design, UX Research <img width="2838" height="876" width_o="2838" height_o="876" data-src="https://freight.cargo.site/t/original/i/f23823cf829029e00028da3dd89ec2d7b42dadc5fd98fb5194bab468a4787459/Collaboration.png" data-mid="233869887" border="0" src="https://freight.cargo.site/w/1000/i/f23823cf829029e00028da3dd89ec2d7b42dadc5fd98fb5194bab468a4787459/Collaboration.png" /> <img width="2838" height="588" width_o="2838" height_o="588" data-src="https://freight.cargo.site/t/original/i/89a21617313ab7f7b3551f67683e2f757ebe470849b54520a5924f82943b8cc5/Quote-from-peers.png" data-mid="235467152" border="0" src="https://freight.cargo.site/w/1000/i/89a21617313ab7f7b3551f67683e2f757ebe470849b54520a5924f82943b8cc5/Quote-from-peers.png" /> DocuSign’s New Sending ExperienceUser Experience, Visual Design <img width="1380" height="840" width_o="1380" height_o="840" data-src="https://freight.cargo.site/t/original/i/e9c75ad89a4883208945250215adc2c643aadc1d036f3ee7286fd46c7b278bd2/SSE.png" data-mid="29870385" border="0" src="https://freight.cargo.site/w/1000/i/e9c75ad89a4883208945250215adc2c643aadc1d036f3ee7286fd46c7b278bd2/SSE.png" /> SplashUser Experience, Visual Design <img width="1380" height="840" width_o="1380" height_o="840" data-src="https://freight.cargo.site/t/original/i/c3efdb69fa66ad14682b2e903ddedab6b64dccc1d9f500e264d431e1c86de2d1/Splash.png" data-mid="29870384" border="0" src="https://freight.cargo.site/w/1000/i/c3efdb69fa66ad14682b2e903ddedab6b64dccc1d9f500e264d431e1c86de2d1/Splash.png" /> 3IAB: The Process of Product Development Design Thinking, Infographic, Typography <img width="1380" height="840" width_o="1380" height_o="840" data-src="https://freight.cargo.site/t/original/i/8669a1fa6626c9fcee7beb1d63f5f8fcb20d5715bb3612fee2a22df6fc20259a/3IAB.png" data-mid="29870382" border="0" src="https://freight.cargo.site/w/1000/i/8669a1fa6626c9fcee7beb1d63f5f8fcb20d5715bb3612fee2a22df6fc20259a/3IAB.png" /> Splash IdentityBranding, Illustration <img width="1380" height="840" width_o="1380" height_o="840" data-src="https://freight.cargo.site/t/original/i/7e18e2ec3c71e6d6222a31f6c8e011ef2442ccdb0bff953477f3d8df73b1ec38/Splash_branding.png" data-mid="29870383" border="0" src="https://freight.cargo.site/w/1000/i/7e18e2ec3c71e6d6222a31f6c8e011ef2442ccdb0bff953477f3d8df73b1ec38/Splash_branding.png" /> Design Is _____. Exhibition, Wayfindings <img width="1840" height="1120" width_o="1840" height_o="1120" data-src="https://freight.cargo.site/t/original/i/4e6819f19291fac036f7e753647d14dceabb2d52338c4ca64792328d7bf5b9df/Design-Is.png" data-mid="31298151" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/4e6819f19291fac036f7e753647d14dceabb2d52338c4ca64792328d7bf5b9df/Design-Is.png" /> https://hoyinchan.com/Text Sun, 25 Nov 2018 07:03:50 +0000 Hoyin Chan https://hoyinchan.com/Text https://hoyinchan.com/Design-Is Wed, 26 Dec 2018 02:06:48 +0000 Hoyin Chan https://hoyinchan.com/Design-Is Design is _____.&nbsp;was created with the goal of showcasing the work of San José State University’s BFA Graphic Design program while challenging viewers to reflect on their thoughts on design. Featuring a variety of different mediums (Posters, Books, Product Design...etc.), the exhibition offers unique perspectives on what design can be, allowing viewers the opportunity to connect with the design process and engage with pieces from new perspectives. A team of nine was divided into four different positions: content writer, marketing, drafting, and production. Two other designers and I were involved with designing communication materials such as brand concept, promotional items, and wayfinding. <img width="3760" height="2400" width_o="3760" height_o="2400" data-src="https://freight.cargo.site/t/original/i/621a556429be38c039a9452ff3f4529dcab971af0430d31b900658a0b1792f06/Design-Is.png" data-mid="31249420" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/621a556429be38c039a9452ff3f4529dcab971af0430d31b900658a0b1792f06/Design-Is.png" /><img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/4c809ed304c511a7e8ce98240ba26a2b251997ad20cdf12a14bc729ff67b0c45/Design-is_Slides_1.png" data-mid="31249422" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/4c809ed304c511a7e8ce98240ba26a2b251997ad20cdf12a14bc729ff67b0c45/Design-is_Slides_1.png" /> <img width="5184" height="3456" width_o="5184" height_o="3456" data-src="https://freight.cargo.site/t/original/i/f0254c98f503c14e03a5f5bda51381bf9d096914518d09c82cc7b7bc147235c4/_MG_6684_a.jpg" data-mid="31249442" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/f0254c98f503c14e03a5f5bda51381bf9d096914518d09c82cc7b7bc147235c4/_MG_6684_a.jpg" /> <img width="1532" height="2348" width_o="1532" height_o="2348" data-src="https://freight.cargo.site/t/original/i/5c77fe14e6bbe811b3a806dac4d82bfb5fe3081bc3cc341ce320d73c790a2c3c/Poster.png" data-mid="31252476" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/5c77fe14e6bbe811b3a806dac4d82bfb5fe3081bc3cc341ce320d73c790a2c3c/Poster.png" /> <img width="1532" height="2352" width_o="1532" height_o="2352" data-src="https://freight.cargo.site/t/original/i/889e23e3d667fc48b2c221d24b87c1fd0b9965e73d508e6e0919942a149b1881/Design-is_Details-a.png" data-mid="31249466" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/889e23e3d667fc48b2c221d24b87c1fd0b9965e73d508e6e0919942a149b1881/Design-is_Details-a.png" /> <img width="3144" height="1120" width_o="3144" height_o="1120" data-src="https://freight.cargo.site/t/original/i/8ff224aadbf7cbc1559a0809cfa9395576b04a124eb15325986d1b7f12f3b26f/Paul-Rand.png" data-mid="31249469" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/8ff224aadbf7cbc1559a0809cfa9395576b04a124eb15325986d1b7f12f3b26f/Paul-Rand.png" /><img width="1532" height="3468" width_o="1532" height_o="3468" data-src="https://freight.cargo.site/t/original/i/aa7b842747df4aa782b87724ef9d0960c1462792ae466c5147e1d94d2addb8be/Design-is_Details-b.png" data-mid="31252557" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/aa7b842747df4aa782b87724ef9d0960c1462792ae466c5147e1d94d2addb8be/Design-is_Details-b.png" /> <img width="1528" height="3468" width_o="1528" height_o="3468" data-src="https://freight.cargo.site/t/original/i/9f139ac6d46b4e58585bd5399ef7a5a6c1a6fe9dc3cc3e12833633be78482fd7/Design-is_Details-c.png" data-mid="31252558" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/9f139ac6d46b4e58585bd5399ef7a5a6c1a6fe9dc3cc3e12833633be78482fd7/Design-is_Details-c.png" /> <img width="3760" height="4680" width_o="3760" height_o="4680" data-src="https://freight.cargo.site/t/original/i/93f218f574baf5644c4535694e766cb7a0ac99138cae6a87baef5a7d82b8c067/3x3.png" data-mid="31252560" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/93f218f574baf5644c4535694e766cb7a0ac99138cae6a87baef5a7d82b8c067/3x3.png" /> Design Is Process A process book was made to document how this show created — every detail and decision archived into this process book; from coming up conceptual ideas to executing the design in the space. I was tasked to design the layout and visual presentation, and to work with content writers as they came up with beautiful and informative writing. <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/4bff91225e67598ecb9d691937128b1e849c3a4d1a87d619508c07e96688399c/Design-is_Processbook_Slides_1.png" data-mid="31297654" border="0" data-scale="100" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/4bff91225e67598ecb9d691937128b1e849c3a4d1a87d619508c07e96688399c/Design-is_Processbook_Slides_1.png" /> <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/0d9eafec49626336e6d78803b58e555a5286c2aa0e02389262edb2b50bae1da2/Design-is_Processbook_Slides_6.png" data-mid="31297659" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/0d9eafec49626336e6d78803b58e555a5286c2aa0e02389262edb2b50bae1da2/Design-is_Processbook_Slides_6.png" /> <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/1e63b8a4b4b113016cf5a013876626a182662e32787ee8b785c7ff17bbeee823/Design-is_Processbook_Slides_5.png" data-mid="31297658" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/1e63b8a4b4b113016cf5a013876626a182662e32787ee8b785c7ff17bbeee823/Design-is_Processbook_Slides_5.png" /> <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/30f701d8c28ca0d8d9a6011f9ca94732bfa15722079448c233c6d17b5a7200a7/Design-is_Processbook_Slides_3.png" data-mid="31297656" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/30f701d8c28ca0d8d9a6011f9ca94732bfa15722079448c233c6d17b5a7200a7/Design-is_Processbook_Slides_3.png" /> <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/8aad8e4a69d495380800ebfdb70101b29c6369e346108fd87125374950f5644f/Design-is_Processbook_Slides_4.png" data-mid="31297657" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/8aad8e4a69d495380800ebfdb70101b29c6369e346108fd87125374950f5644f/Design-is_Processbook_Slides_4.png" /> <img width="3760" height="2000" width_o="3760" height_o="2000" data-src="https://freight.cargo.site/t/original/i/3dc55046fa71e265e1738b18b13ded4e54d69fd5a9629ae6cfe34849f9b460c6/Design-is_Processbook_Slides_2.png" data-mid="31297655" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/3dc55046fa71e265e1738b18b13ded4e54d69fd5a9629ae6cfe34849f9b460c6/Design-is_Processbook_Slides_2.png" /> / In 2015, Design is _____. was featured in a book called On Show By Design by Sandu Publishing Co. It showcases all exhibition design by a select group of leading artists, designers and architects. The team were thrill and honor to be a part of this recognition. Check out this book from Amazon<img width="1076" height="724" width_o="1076" height_o="724" data-src="https://freight.cargo.site/t/original/i/cabacbb283b36bd1603f314dcf467b6d65c89336efdf8f019366eb47b309ebf3/On-Show-By-Design_a.png" data-mid="31252886" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/cabacbb283b36bd1603f314dcf467b6d65c89336efdf8f019366eb47b309ebf3/On-Show-By-Design_a.png" /> <img width="724" height="724" width_o="724" height_o="724" data-src="https://freight.cargo.site/t/original/i/01f2df771fc596ce0b0d4e3281b11f68e42ddcd43fa882f4d755b73442154712/On-Show-By-Design_b.png" data-mid="31252887" border="0" data-scale="68" data-no-zoom src="https://freight.cargo.site/w/724/i/01f2df771fc596ce0b0d4e3281b11f68e42ddcd43fa882f4d755b73442154712/On-Show-By-Design_b.png" /> Check Out These Projects Braze&nbsp;Canvas Templates&nbsp; &nbsp;/&nbsp; &nbsp;Canvas Collaboration Concepts Study&nbsp; &nbsp;/&nbsp; &nbsp;DocuSign New Sending Experience&nbsp; &nbsp;/&nbsp; &nbsp;Splash &nbsp; 3IAB: The Process of Product Development&nbsp; &nbsp;/&nbsp; &nbsp;Splash Identity https://hoyinchan.com/3IAB-The-Process-of-Product-Development Sun, 25 Nov 2018 07:03:51 +0000 Hoyin Chan https://hoyinchan.com/3IAB-The-Process-of-Product-Development 3IAB: The Process of Product Development At DocuSign, we believe great products are created through the convergence of three unique perspectives: Business, User, and Technology. To ensure each of these perspectives is represented in our product development process, our teams adopted the 3-in-a-box (3IAB) collaboration model. This the ideal process we use to launch and continually improve our products across the company. We were successful using this process during the simplified sending experience project. My design managers and I saw an opportunity to spread this collaboration model across the product team so we decided to make a poster. My designer managers provided the content and I visualized their ideas into an infographic poster. <img width="2820" height="2820" width_o="2820" height_o="2820" data-src="https://freight.cargo.site/t/original/i/e78838553e667923b4bde1bbbf0d43f32285ee610aed0c076a179c4ad4cc5927/Perspectives.png" data-mid="29505246" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/e78838553e667923b4bde1bbbf0d43f32285ee610aed0c076a179c4ad4cc5927/Perspectives.png" /> Product Development ProcessWe have defined our process into 8 key steps. Each step we explain what it is and why we do it. <img width="2340" height="3600" width_o="2340" height_o="3600" data-src="https://freight.cargo.site/t/original/i/bebd6013fce879a4f43cbe0438eb3b39915a78555be0adca36bfe7454189e2fb/Process.png" data-mid="30286650" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/bebd6013fce879a4f43cbe0438eb3b39915a78555be0adca36bfe7454189e2fb/Process.png" /> Not A Linear But A Cycle Process I visualized the process being a linear path, but in fact, it is actually a cycle which is constantly in motion. After we launch the product and monitor performance, the data and findings will help us loopback to identify user problems so we can make improvements, and keep us on track of the goals we’re aiming to achieve. <img width="2820" height="1974" width_o="2820" height_o="1974" data-src="https://freight.cargo.site/t/original/i/a20505173de411c191f25edf03c4e2aec1fcdad2b4ecf36ce8ae5b461be7226d/Infographic.png" data-mid="29505244" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/a20505173de411c191f25edf03c4e2aec1fcdad2b4ecf36ce8ae5b461be7226d/Infographic.png" /><img width="2820" height="540" width_o="2820" height_o="540" data-src="https://freight.cargo.site/t/original/i/9662f93c8611bc1bdb45d815963b32b6bea7b1b2eb26d48e719e2f255e6dc2cf/Quote.png" data-mid="29505248" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/9662f93c8611bc1bdb45d815963b32b6bea7b1b2eb26d48e719e2f255e6dc2cf/Quote.png" /> Check Out These Projects Braze Canvas Templates&nbsp; &nbsp;/&nbsp; &nbsp;Canvas Collaboration Concepts Study&nbsp; &nbsp;/&nbsp; &nbsp;DocuSign New Sending Experience &nbsp;&nbsp; Splash &nbsp; /&nbsp; &nbsp;Splash Identity &nbsp; &nbsp;/&nbsp; &nbsp;Design Is https://hoyinchan.com/DocuSign-Simplified-Sending-Experience Sun, 25 Nov 2018 07:03:51 +0000 Hoyin Chan https://hoyinchan.com/DocuSign-Simplified-Sending-Experience <img width="2820" height="1230" width_o="2820" height_o="1230" data-src="https://freight.cargo.site/t/original/i/03aeaa741f2fe1125555238585d9cf363334d5fa31855d2648f86c61ce27aabe/Cover.png" data-mid="30094974" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/03aeaa741f2fe1125555238585d9cf363334d5fa31855d2648f86c61ce27aabe/Cover.png" /> DocuSign New Sending Experience is an improved workflow that provides customers with a simple, focused and educated experience to send documents and get them signed. Started with a visionDuring late 2016, the design team had an opportunity to explore and revise the document sending experience in DocuSign. Based on a collective feedback from our customers, our team came up with a few thoughtful and creative directions and presented to other stakeholders, including our chief product officer. After multiple rounds of design showcases, we got the support from DocuSign and began to construct a better ecosystem for consumers and businesses. What did I do?As I helped design the experiences, I worked very closely with other stakeholders; product manager, engineers, researchers, and other designers. Together, we were able to deliver a minimum loveable product with a compelling design process. My role involved with user experience (desktop and web-responsive), visual design, and product flow. I also attended research sessions, taking notes and listening to our users when they were testing the new version. Defining The Problems We had received a collective feedback from customers, here are the 5 pain points that we were focusing on: 1. “I don’t know where to start.”2. “I don’t know whether I should sign or send a document.”3. “I don’t understand the concept of workflow/signing order.”4. “I don’t understand why I should tag a document or how to do it.”5. “I don’t want to waste my 3 free sends.” Solving The ProblemsStarting from the pain point, I tried to find solutions to solve them and introduce new features overall to improve the user experience. Homepage Revamp [Ref: Problem #1] We understand first impression is important, and it is a disappointment to hear some of our new customers were frustrated to begin when they first login. Overall, I’ve made many changes on the current homepage. Bringing a document dropzone instead of a button to start the experience, reorganize some of the information hierarchy and trying to avoid too much information being required to get a result in the first instance. Have a brief introduction modal when they first login, it help them to understand through step-by-step instructions that explain the process of sending documents and getting them signed. Rearrange the hierarchy and introduce a document dropzone to be the primary call to action so users can start sending documents in the quickest way possible. Repurpose “What’s new” and introduce “Cards” to our customers. These cards will help customers to discover more features in DocuSign, including templates, upgrade plans, live chat assistant, and mobile app. By using colorful and fun illustrations, it will help to digest information from each card. <img width="1380" height="1170" width_o="1380" height_o="1170" data-src="https://freight.cargo.site/t/original/i/9063584980851a70c3699701aaa9cf8001b6179366a1a1a6a8ba76d639fe7a94/Home_Before.png" data-mid="30094962" border="0" src="https://freight.cargo.site/w/1000/i/9063584980851a70c3699701aaa9cf8001b6179366a1a1a6a8ba76d639fe7a94/Home_Before.png" /> <img width="1380" height="1170" width_o="1380" height_o="1170" data-src="https://freight.cargo.site/t/original/i/b3e7d33b31782786faa9f1e9211ebcaa02e5e531e897b315b4af9f76bcc30555/Home_After.png" data-mid="30094964" border="0" src="https://freight.cargo.site/w/1000/i/b3e7d33b31782786faa9f1e9211ebcaa02e5e531e897b315b4af9f76bcc30555/Home_After.png" /> <img width="1884" height="1004" width_o="1884" height_o="1004" data-src="https://freight.cargo.site/t/original/i/9cd371ecb46c875decb198bdd7464c650064696f1a68511e335a7dfe59a750c3/Home_Zoom.png" data-mid="29427412" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/9cd371ecb46c875decb198bdd7464c650064696f1a68511e335a7dfe59a750c3/Home_Zoom.png" /> Breaking the experience [Ref: Problem #2—3] From the current experience, a one-page envelope set up is a bit overwhelming for our users; setting up envelope name, envelop description, upload documents, add receivers/signers, and write a personal message. Because they don’t understand the value of each section or think it is unnecessary, they tend to leave it blank. One of the biggest improvement of the sending experience is to break them into four individual step: upload documents, add signers, place signature fields and send messages. That way, users can focus on one thing at a time and easier to digest. <img width="2826" height="1500" width_o="2826" height_o="1500" data-src="https://freight.cargo.site/t/original/i/d81a830c14c5c2900685995610797b2b33e238163a723ebe4c74b12d8f9a561a/AI.png" data-mid="30094935" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/d81a830c14c5c2900685995610797b2b33e238163a723ebe4c74b12d8f9a561a/AI.png" /> <img width="1380" height="1170" width_o="1380" height_o="1170" data-src="https://freight.cargo.site/t/original/i/7ab0c6acd01e9f1355d5780d5071bca2c1fbb745ce168847af56250cf297597b/Envelope_Before.png" data-mid="30094934" border="0" src="https://freight.cargo.site/w/1000/i/7ab0c6acd01e9f1355d5780d5071bca2c1fbb745ce168847af56250cf297597b/Envelope_Before.png" /> <img width="1380" height="1170" width_o="1380" height_o="1170" data-src="https://freight.cargo.site/t/original/i/6cc82ffa9ee684acb65ee90f09431f2dc080197110c6247e420b76c80e844764/Envelope_After.png" data-mid="30094933" border="0" src="https://freight.cargo.site/w/1000/i/6cc82ffa9ee684acb65ee90f09431f2dc080197110c6247e420b76c80e844764/Envelope_After.png" /> To help senders differentiate between sign or send a document, we introduce “who needs to sign?” concept. Senders can choose between “Me” and “Others” and goes to different experience; When senders choose “Me”, they will be redirect to a singing experience. When sender choose “Others,” they ,can continue with the experience by entering recipients’ information. If they select both, sender’s signing experience will come up after they send out the document. During the second step—Select Recipient, senders can enter recipient's info and arrange the signing order. This page was designed like a diagram so they can clearly see who sign first.The last step is Review, combining message and summary that can help senders check and confirm everything that is ready to go and they can also set up message to recipients when they want to provide further instructions. <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/6cf3174bd4bafd35e10e326708d53a48681fcd8ab5d95df667c0b52d77575fb7/Envelope_Me-and-Others.png" data-mid="30094932" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/6cf3174bd4bafd35e10e326708d53a48681fcd8ab5d95df667c0b52d77575fb7/Envelope_Me-and-Others.png" /><img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/c5712cbbb7e6f19cc21e667d59898de992a6d5772ee8431ef8a7f463eae35b80/Envelope-Setting.png" data-mid="30094931" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/c5712cbbb7e6f19cc21e667d59898de992a6d5772ee8431ef8a7f463eae35b80/Envelope-Setting.png" /> Refine the details [Problem #4—5]As we were solving some of the bigger issues, we never forget to refine and to improve some of the details in the product. Working with content writer and refined FTU (First Time User) experience tooltips and modals with instructions so help some beginners to follow through.After senders send out documents to their recipients, a post-sending page will appear as confirmation. There are different post-sending pages depending on different scenarios. Some of them will have call to action in order to discover more features. For example, when senders constantly sending the same document, we will suggest them to make a template and prompt the “Make a template” button.Instead of showing the countdown meter (some of the accounts have limited sends) from the homepage. We used toast messages and utilized the post-sending page to remind senders when they need to upgrade. <img width="2826" height="1506" width_o="2826" height_o="1506" data-src="https://freight.cargo.site/t/original/i/d080014f9e10269b2e76e8cf04c52efbe4f39bdea97222b2af9c049808d9a4d4/Tagger_FTU_Zoom.png" data-mid="30094906" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/d080014f9e10269b2e76e8cf04c52efbe4f39bdea97222b2af9c049808d9a4d4/Tagger_FTU_Zoom.png" /> <img width="1880" height="1000" width_o="1880" height_o="1000" data-src="https://freight.cargo.site/t/original/i/0d52e3793ec55a435a06eb448dfdbfa2f16c59d52ac15faf6fc614689354f5db/SSE_Slides_1.png" data-mid="29504107" border="0" data-scale="100" src="https://freight.cargo.site/w/1000/i/0d52e3793ec55a435a06eb448dfdbfa2f16c59d52ac15faf6fc614689354f5db/SSE_Slides_1.png" /> <img width="1880" height="1000" width_o="1880" height_o="1000" data-src="https://freight.cargo.site/t/original/i/bddb2171fe8d7caf60fce6afbdb89175856343c33f58768037ad9660ce8d7eea/SSE_Slides_2.png" data-mid="29504108" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/bddb2171fe8d7caf60fce6afbdb89175856343c33f58768037ad9660ce8d7eea/SSE_Slides_2.png" /> <img width="1880" height="1000" width_o="1880" height_o="1000" data-src="https://freight.cargo.site/t/original/i/5107c8128a839ec9dd60552a0ba60ceca220fd982d92c10081d37c949eb408ee/SSE_Slides_3.png" data-mid="29504109" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/5107c8128a839ec9dd60552a0ba60ceca220fd982d92c10081d37c949eb408ee/SSE_Slides_3.png" /> <img width="1880" height="1000" width_o="1880" height_o="1000" data-src="https://freight.cargo.site/t/original/i/c6c2581143c9b02ab2cf64a9599b8cb3daf1722103e95d14fb55aa56e8b898dc/SSE_Slides_4.png" data-mid="29504110" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/c6c2581143c9b02ab2cf64a9599b8cb3daf1722103e95d14fb55aa56e8b898dc/SSE_Slides_4.png" /> Results &amp; ImpactAs we released this product to our customers, we received numbers of positive feedback from them. They were satisfied with the improved experience being intuitive and focus. We were also monetize and measure our users’ behavior by using Mixpanel to track users data. We were able to see what experiment causes the most send rates and using data to find the struggle points. As for the results, not only customers are satisfied with the experience, but also we are able to see a significant positive change compared to the current experience: <img width="2004" height="258" width_o="2004" height_o="258" data-src="https://freight.cargo.site/t/original/i/2c0e22fe1d189a567d9c68797e487132ba69c9d3072e88632eb6c99fc11f3af8/Results.png" data-mid="30094886" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/2c0e22fe1d189a567d9c68797e487132ba69c9d3072e88632eb6c99fc11f3af8/Results.png" /> Key TakeawayKeep in mind the product ecosystem. However, focus on one feature at a time and doing it well. Involve with stakeholders early and present ideas to them, they might sparks some great ideas sometime. Utilize researchers and let them help you to look for the truth. <img width="2820" height="900" width_o="2820" height_o="900" data-src="https://freight.cargo.site/t/original/i/f424502e095cb319e448f6aa948a5600840edc3a5c4ced1daeaa052371d57342/DocuSign_Try-it-now.png" data-mid="30094882" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/f424502e095cb319e448f6aa948a5600840edc3a5c4ced1daeaa052371d57342/DocuSign_Try-it-now.png" /> Check Out These Projects Braze Canvas Templates&nbsp; &nbsp;/&nbsp; &nbsp;Canvas Collaboration Concepts Study &nbsp; /&nbsp; &nbsp;Splash &nbsp; 3IAB: The Process of Product Development &nbsp; &nbsp;/&nbsp; &nbsp;Splash Identity &nbsp; &nbsp;/&nbsp; &nbsp;Design Is https://hoyinchan.com/Splash-Identity Sun, 25 Nov 2018 07:03:52 +0000 Hoyin Chan https://hoyinchan.com/Splash-Identity <img width="2820" height="1230" width_o="2820" height_o="1230" data-src="https://freight.cargo.site/t/original/i/96579d32af9f4bee4a21e337ee06d3b9cdb21e8fdc7dea194bb16054a25fd9c9/Cover.png" data-mid="29716217" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/96579d32af9f4bee4a21e337ee06d3b9cdb21e8fdc7dea194bb16054a25fd9c9/Cover.png" /> <img width="1380" height="1380" width_o="1380" height_o="1380" data-src="https://freight.cargo.site/t/original/i/ea60b8ec7d5e0bdde6b64f9847b027e5f5948df38af80cfa5226c0c62aa7f885/Splash-Branding_Slides_1.png" data-mid="29834133" border="0" data-scale="100" src="https://freight.cargo.site/w/1000/i/ea60b8ec7d5e0bdde6b64f9847b027e5f5948df38af80cfa5226c0c62aa7f885/Splash-Branding_Slides_1.png" /> <img width="1380" height="1380" width_o="1380" height_o="1380" data-src="https://freight.cargo.site/t/original/i/d24f2623889b44ab53152366773b435747c2afa18c7be8f5ec318ce4b08f6bc3/Splash-Branding_Slides_2.png" data-mid="29834134" border="0" src="https://freight.cargo.site/w/1000/i/d24f2623889b44ab53152366773b435747c2afa18c7be8f5ec318ce4b08f6bc3/Splash-Branding_Slides_2.png" /> <img width="1380" height="1380" width_o="1380" height_o="1380" data-src="https://freight.cargo.site/t/original/i/692eecf56269a71928ce3ee40a05952d6ecc21e57b8fe670303bd83aeea8c19e/Splash-Branding_Slides_3.png" data-mid="29834135" border="0" src="https://freight.cargo.site/w/1000/i/692eecf56269a71928ce3ee40a05952d6ecc21e57b8fe670303bd83aeea8c19e/Splash-Branding_Slides_3.png" /> <img width="1380" height="1380" width_o="1380" height_o="1380" data-src="https://freight.cargo.site/t/original/i/1cae26082b5844609d7edfde49bbdaef99cd9fae70aac51be3f81d1eda333924/Splash-Branding_Slides_4.png" data-mid="29834136" border="0" src="https://freight.cargo.site/w/1000/i/1cae26082b5844609d7edfde49bbdaef99cd9fae70aac51be3f81d1eda333924/Splash-Branding_Slides_4.png" /> Splash Identity &amp; Branding Splash, a design tool that empower business experts to create enterprise products, challenged the visual design team to create an visual identity that spanned everything from identity and illustration to custom patterns and icons. The goal is to translate the excitement of being a creator and make something modern, fun, and thoughtful. The overall end result is something that is unique and stands out from the rest of the user experience tool industry. The visual design team hosted branding workshop with all stakeholders, brainstormed ideas through design exercises, had a sketching session with the design team. After many rounds of critiques and reviews, my version of logo was selected and had been used for the interface and marketing collaterals. <img width="2820" height="1380" width_o="2820" height_o="1380" data-src="https://freight.cargo.site/t/original/i/24a5af06bb7ced32f66e17e89efc095878f0f3867f98c2f24a1e42c538e4b572/Illustration-and-Jumper.png" data-mid="29716258" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/24a5af06bb7ced32f66e17e89efc095878f0f3867f98c2f24a1e42c538e4b572/Illustration-and-Jumper.png" /> <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/f1274d82f024356504632365e936a3f2ef5d0033d282504fe8b476073a4ff848/Learning.png" data-mid="29716259" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/f1274d82f024356504632365e936a3f2ef5d0033d282504fe8b476073a4ff848/Learning.png" /> <img width="2820" height="600" width_o="2820" height_o="600" data-src="https://freight.cargo.site/t/original/i/331860d454e850af0949e08f5503defeda17cbfdefd2c5371ac7a08e95b2e06c/Colors.png" data-mid="30096142" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/331860d454e850af0949e08f5503defeda17cbfdefd2c5371ac7a08e95b2e06c/Colors.png" /> <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/8f37ffe8e000397adc213885c93ebb547ef4cbf10af4de616e3f646d99c29574/Tote-Bag.png" data-mid="29716262" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/8f37ffe8e000397adc213885c93ebb547ef4cbf10af4de616e3f646d99c29574/Tote-Bag.png" /> <img width="2820" height="2040" width_o="2820" height_o="2040" data-src="https://freight.cargo.site/t/original/i/1a5432348bce7668395252691a1b818015e88b55c0d38632136aef5da10f71a5/Stationery.png" data-mid="29716261" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/1a5432348bce7668395252691a1b818015e88b55c0d38632136aef5da10f71a5/Stationery.png" /> Check Out These Projects Braze Canvas Templates&nbsp; &nbsp;/&nbsp; &nbsp;Canvas Collaboration Concepts Study &nbsp; /&nbsp; &nbsp;DocuSign New Sending Experience &nbsp; /&nbsp; &nbsp;Splash &nbsp; 3IAB: The Process of Product Development &nbsp; &nbsp;/ &nbsp; Design Is https://hoyinchan.com/Splash Sun, 25 Nov 2018 07:03:53 +0000 Hoyin Chan https://hoyinchan.com/Splash <img width="2823" height="1230" width_o="2823" height_o="1230" data-src="https://freight.cargo.site/t/original/i/e1b8999269a0582ba6598b24799d15a24dbd1117aa98ff6799fdce3e80234b93/Cover.png" data-mid="29929468" border="0" data-no-zoom src="https://freight.cargo.site/w/1000/i/e1b8999269a0582ba6598b24799d15a24dbd1117aa98ff6799fdce3e80234b93/Cover.png" /> Splash—A Design Tool for Better Enterprise Product Splash is a design tool that empower business experts to create enterprise products. Splash is not only a tool but also an educational center providing knowledge that can inspire creators during their product design process. Discover&nbsp; &nbsp;| &nbsp; Learn&nbsp; &nbsp;|&nbsp; Design Often times, business applications that were made by enterprise experts are difficult to use. Most of the business experts are not familiar with the design process and lack of knowledge about product development. We saw an opportunity to bridge the UX gap and to guide them to a design journey that focuses on three core values: Discover new ideas, Learning through research data, and Design a viable product. We provide templates in Gallery so creators can get inspired by new ideas and they can jump-start a project right away.&nbsp;We provide templates in Gallery so creators can get inspired by new ideas and they can jump-start a project right away. With many experiences in the industry, designers and strategists at SAP offer the best practices (For example, “How to talk to users?”) on learning about designing a feasible product. We also create an intuitive space with the best tools for our creators to get creative and design the product that is suitable for their users’ needs. Lastly, creators can publish their products and collect user data through our research tool so they can understand users’ needs. <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/7af6a52fb700e6bfaeca156877b3611a51c01f30297fad6c9f0637fffcc382f8/Webs-Screens.png" data-mid="29930018" border="0" src="https://freight.cargo.site/w/1000/i/7af6a52fb700e6bfaeca156877b3611a51c01f30297fad6c9f0637fffcc382f8/Webs-Screens.png" /> What did I do?My role as a visual designer is to help lead the design concept, and develop visually compelling and beautiful user interfaces. I was working closely with the UX Designers and Design lead to create and to bring ideas to life that help drive delightful experiences, with the goal to constantly push creative boundaries and create truly impactful experiences for our customers. In addition, I had the opportunity to develop and create its identity and branding. Pushing Visual BoundariesAs we observed other enterprise design tools being standardized and dry, we pushed Splash’s visual language to be modern, fun and simple. We want to create a environment that is design centric to get inspired, be thoughtful and get creative. We created simple but compelling illustrations throughout Splash to enhance the experience. We played with the layout and used unique color palette to stay away from being typical enterprise product. As we move on with the development, a design system was later established to ensure consistency for all our designers. <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/304cf577b93b88fae954a6b13c53f06e8bbf486234a313189ee3cca2d1199ba5/Splash_Slides_1.png" data-mid="29930855" border="0" data-scale="100" src="https://freight.cargo.site/w/1000/i/304cf577b93b88fae954a6b13c53f06e8bbf486234a313189ee3cca2d1199ba5/Splash_Slides_1.png" /> <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/8936bfaf1d43069363dbaeaebf8bd8aff2057db89f243b35f1ae6e90236623af/Splash_Slides_2.png" data-mid="29930621" border="0" src="https://freight.cargo.site/w/1000/i/8936bfaf1d43069363dbaeaebf8bd8aff2057db89f243b35f1ae6e90236623af/Splash_Slides_2.png" /> <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/b9f8db125e15ec258af4a07445a649224220eb56fd44023da811186b961c806b/Splash_Slides_3.png" data-mid="29930622" border="0" src="https://freight.cargo.site/w/1000/i/b9f8db125e15ec258af4a07445a649224220eb56fd44023da811186b961c806b/Splash_Slides_3.png" /> <img width="2820" height="1500" width_o="2820" height_o="1500" data-src="https://freight.cargo.site/t/original/i/e39acd45a264c6685ff310189579b5b1a3b16adf732b20d65da6d5df2002c4eb/Splash_Slides_4.png" data-mid="29930623" border="0" src="https://freight.cargo.site/w/1000/i/e39acd45a264c6685ff310189579b5b1a3b16adf732b20d65da6d5df2002c4eb/Splash_Slides_4.png" /> <img width="1026" height="330" width_o="1026" height_o="330" data-src="https://freight.cargo.site/t/original/i/f0d1a94523f0560d834b3671c731cacb50dacd0b1cc0cc72e8fac3dd9c2ed056/Awards.png" data-mid="29931285" border="0" data-scale="78" data-no-zoom src="https://freight.cargo.site/w/1000/i/f0d1a94523f0560d834b3671c731cacb50dacd0b1cc0cc72e8fac3dd9c2ed056/Awards.png" /> Since Splash's beta launch in Teched Las Vegas and Barcelona in November 2015, it has gained an positive feedback and interest from SAP’s customers. Splash received Honorable Mention in UXAwards 2015 and shortlisted for IxDA interaction awards 2016. Check Out These Projects Braze Canvas Templates&nbsp; &nbsp;/&nbsp; &nbsp;Canvas Collaboration Concepts Study &nbsp; /&nbsp; &nbsp;DocuSign New Sending Experience &nbsp; /&nbsp; &nbsp;Splash Identity 3IAB: The Process of Product Development &nbsp; &nbsp;/ &nbsp; Design Is https://hoyinchan.com/About Sun, 25 Nov 2018 07:03:53 +0000 Hoyin Chan https://hoyinchan.com/About I believes in a user-centered approach, focusing on empathy and rigorous testing to create intuitive and delightful experiences. /Hoyin is a New York-based Product Designer originally from Hong Kong. He specializes in crafting user-focused and accessible products by exploring and defining data-driven user experiences that significantly impact user satisfaction and business growth. His process seamlessly weaves together information architecture, scalable design systems, and inventive brand elements. Hoyin excels at overseeing specific product areas or leading projects end-to-end – from planning and conducting user research to conceptualizing with wireframes, defining project scope and roadmaps, and ensuring smooth development handoffs. His experience includes impactful roles at dynamic companies like DocuSign and Braze.With a strong foundation in Graphic Design, Hoyin is passionate about delivering visually stunning product experiences. He leverages his visual craftsmanship to simplify complexity and create engaging narratives. Outside of product design, his interests extend to illustration, brand identity, and marketing collateral. <img width="2820" height="1050" width_o="2820" height_o="1050" data-src="https://freight.cargo.site/t/original/i/789a4109d6390a15ddffa4321102f05b42467efcf95448d582e2a244bd9ddc8a/About_Profile.png" data-mid="234697425" border="0" src="https://freight.cargo.site/w/1000/i/789a4109d6390a15ddffa4321102f05b42467efcf95448d582e2a244bd9ddc8a/About_Profile.png" /> Work History Interaction Designer @ Google2025—PRESENT Senior Product Designer @ Braze2019—2025 Hoyin’s tenure at Braze was marked by a commitment to strategic design leadership and impactful product contributions. He initiated and facilitated a two-day Design Sprint workshop, successfully cultivating stakeholder collaboration and developing actionable solutions (i.e., Canvas Templates). A key part of his role involved actively shaping the team's annual strategy, introducing innovative ideas, identifying new opportunities, and providing crucial design feedback, ultimately solidifying strategic direction through visionary prototypes and productive engagement with Engineering. He guided the design of a sophisticated yet intuitive user experience for Canvas, Braze's marketing journey builder, which empowered marketers to create high-impact customer journeys. This involved seamless collaboration across Product, UX Research, Engineering, and Design teams. Beyond product-specific work, he elevated overall design quality through meticulous attention to detail and substantial contributions to the core design system, streamlining engineering workflows by providing clear specifications. His user-centric approach was evident in proactively identifying pain points via user research, validating designs, and successfully championing hackathon ideas that moved into production. He further enhanced user experience by proposing and implementing a data retention policy that optimized system performance, which included designing a user-friendly notification system, and by integrating key features like Version History and Post-Launch Editing into Canvas, significantly boosting marketer efficiency. <img width="2100" height="702" width_o="2100" height_o="702" data-src="https://freight.cargo.site/t/original/i/b5f7060f9c8519664289ec3d20d7bddd95e4f83985e2b8494048aa1d4100e97d/Quote-from-peers-1.png" data-mid="234697448" border="0" src="https://freight.cargo.site/w/1000/i/b5f7060f9c8519664289ec3d20d7bddd95e4f83985e2b8494048aa1d4100e97d/Quote-from-peers-1.png" /> <img width="2100" height="1044" width_o="2100" height_o="1044" data-src="https://freight.cargo.site/t/original/i/883dbcf6c49d8a083ea44f0f579b0f29d8f71b09c87e6b04db2f3fc04a2ca28c/Quote-from-peers-2.png" data-mid="234697468" border="0" src="https://freight.cargo.site/w/1000/i/883dbcf6c49d8a083ea44f0f579b0f29d8f71b09c87e6b04db2f3fc04a2ca28c/Quote-from-peers-2.png" /> Contract Communication Designer @ Facebook 2018—2019Drove brand consistency for Facebook's Enterprise Engineering team by designing and maintaining a wide range of brand assets, from growth campaign materials to in-product illustrations and presentations. User Experience Designer @ DocuSign 2016—2018Spearheaded the design of DocuSign's next-gen UI, improving user efficiency for digital transactions (i.e., tagger navigation and simplified sending experience). Leveraging his design skills in the creative marketing fellowship, he crafted compelling materials for the Momentum conference, including its website for post-event access. <img width="2100" height="816" width_o="2100" height_o="816" data-src="https://freight.cargo.site/t/original/i/a0d7fa08cba51b77bd0a7c50dfdbd65be4421e6de2d5a797d5dbad6ab70ab739/Quote-from-peers-3.png" data-mid="234697546" border="0" src="https://freight.cargo.site/w/1000/i/a0d7fa08cba51b77bd0a7c50dfdbd65be4421e6de2d5a797d5dbad6ab70ab739/Quote-from-peers-3.png" /> Visual Designer @ SAP 2015—2016Worked alongside UX designers, researchers, and the design director to craft Splash*, an effective and educational enterprise tool for both web and mobile, while also shaping its unique brand identity.*Splash received an Honorable Mention in UXAward in 2015 and was shortlisted for the IxDA Interaction Award in 2016. Hackathon Achievements Customer Facing Feature WinnerBraze Hack Day 2022 (Dec) Partnered with the Email team to overhaul the existing Email Template library, developing a comprehensive template vision to ensure consistency and enhance user experience across the entire platform. Customer Facing Feature WinnerBraze Hack Day 2022 (Aug) Initiated and led a team of engineers to develop “Canvas Shareable Link,” a solution empowering marketers with simple, secure, and accessible URLs for Canvas content. This significantly streamlines stakeholder review, eliminating the need for account creation. Honorable MentionBraze Hack Day 2020 Partnered up with an Engineer to improve product performance (i.e., loading) by reducing the number of campaigns that are no longer needed for our customers. Vision Award WinnerDocuSign Hackathon 2016 A team of five created the vision of managing integrated complex workflows inside DocuSign. Traveler&nbsp; / &nbsp;Coffee Addict&nbsp; / &nbsp;Instagrammer <img width="1347" height="429" width_o="1347" height_o="429" data-src="https://freight.cargo.site/t/original/i/12e7e52e599ac8bb5e0ac1c4fba1d84089a023143c851e64e9f92a986eb2ce85/About_Slides_1.png" data-mid="30013873" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/12e7e52e599ac8bb5e0ac1c4fba1d84089a023143c851e64e9f92a986eb2ce85/About_Slides_1.png" /> <img width="1347" height="429" width_o="1347" height_o="429" data-src="https://freight.cargo.site/t/original/i/c33b6ea26c55b032258db073af6980784f58450d376ff85f496eeb947079c055/About_Slides_2.png" data-mid="30013874" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/c33b6ea26c55b032258db073af6980784f58450d376ff85f496eeb947079c055/About_Slides_2.png" /> <img width="1347" height="429" width_o="1347" height_o="429" data-src="https://freight.cargo.site/t/original/i/c448842e4059dc563979cb287bde4909538ba2cec3c6b50848650113a944e755/About_Slides_3.png" data-mid="30013875" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/c448842e4059dc563979cb287bde4909538ba2cec3c6b50848650113a944e755/About_Slides_3.png" /> <img width="1347" height="429" width_o="1347" height_o="429" data-src="https://freight.cargo.site/t/original/i/08f6d6bb882ba328cbfd6dccca93eabd55d3a1c503b0e98809c8edb46fa2f88c/About_Slides_4.png" data-mid="30013876" border="0" data-no-zoom="true" src="https://freight.cargo.site/w/1000/i/08f6d6bb882ba328cbfd6dccca93eabd55d3a1c503b0e98809c8edb46fa2f88c/About_Slides_4.png" /> His passion for design, aimed at creating a more understandable, accessible, and pleasurable world, is balanced by personal interests that include traveling globally, exploring museums, enjoying a fine latte, and capturing life through Instagram. Get In Touch If you want to discuss opportunities or collaborations on challenging and fun projects, please contact me via email: hoyinchandesign@gmail.com Here’s his&nbsp;resume.